1. Definitions
1.1. Provider – the web service 471.sk providing services under these Terms.
1.2. Interested Party – a natural or legal person who has expressed interest in ordering services from the Provider.
1.3. Client – a natural or legal person who has entered into an agreement with the Provider.
1.4. Agreement – a written or electronic contract governing the provision of services.
2. Conclusion of the Agreement
2.1. The Agreement becomes effective upon signature by both parties or upon exchange of signed documents via email.
2.2. Remote contract conclusion is done through email exchange of signed copies. The Agreement is considered concluded upon receipt of the signed copy by the Provider.
2.3. Email correspondence between the parties is legally binding and serves as proof of the contract.
2.4. In case of disputes, the parties shall resolve them through negotiation or, if necessary, through the competent court.
3. Service Provision
3.1. The Provider offers services as listed on the website or as individually agreed.
3.2. Main types of services include:
- Website development and design
- Web application development
- Digital marketing
- SEO optimization
- Performance analysis and optimization
- Support and technical maintenance
3.3. The Provider has the right to refuse service if data provided is inaccurate, the Client violates contract terms, or in case of technical infeasibility.
4. Delivery and Deadlines
4.1. Services are provided within deadlines specified in the contract. In case of delay due to the Provider’s fault, the Client may request rectification within a reasonable time.
4.2. If delays are caused by the Client, the deadline is extended proportionally with an additional 10 calendar days.
5. Pricing and Payment
5.1. Pricing is based on the Provider’s standard rates or individually agreed.
5.2. Payment is made based on an issued invoice.
5.3. In case of late payment, the Provider may suspend service delivery.
6. Rights and Obligations of the Parties
6.1. The Provider undertakes to:
- Deliver services with quality and within deadlines
- Inform the Client of progress
- Maintain confidentiality
6.2. The Provider has the right to:
- Request necessary information
- Suspend services in case of non-payment
- Refuse services for justified reasons
6.3. The Client undertakes to:
- Provide timely materials and information
- Comply with contract terms
- Pay invoices on time
6.4. The Client has the right to:
- Receive updates on progress
- Request corrections within agreed conditions
7. Corrections and Acceptance
7.1. The Client shall notify the Provider in writing about defects. The Provider shall begin corrections within 3 business days of confirmation of receipt.
7.2. Defects caused by the Provider are corrected free of charge.
7.3. Defects caused by the Client or third parties are corrected at additional cost.
7.4. Acceptance shall be completed within 3 business days of delivery. Lack of response shall be deemed acceptance.
7.5. The number of revision cycles is limited to 3. Further revisions are charged separately.
8. Confidentiality
8.1. Both parties undertake to maintain confidentiality during the contract term and for 5 years thereafter.
8.2. Information may only be disclosed to third parties if required by law or upon mutual agreement.
9. Liability
9.1. Liability of each party is limited to the amount paid for the services.
9.2. The Provider shall not be liable for losses caused by the Client.
10. Dispute Resolution
10.1. Disputes shall be resolved through negotiation and, if necessary, in court in accordance with applicable law.
11. Termination of the Agreement
11.1. The Agreement may be terminated by mutual consent or unilaterally in case of a breach.
11.2. The parties are obliged to settle all obligations incurred prior to termination.
12. Licensing Terms
12.1. The Provider grants the Client a non-exclusive license to use deliverables under the conditions set out in the Agreement.
12.2. Use of deliverables is limited to contractual purposes. Transfer or distribution without the Provider’s consent is prohibited.
13. Final Provisions
13.1. These Terms form an integral part of all agreements concluded with the Provider.
13.2. Amendments are valid only if made in writing and signed by both parties.
13.3. These Terms are effective from the date of publication on the Provider’s website.
Date of publication: April 5, 2025